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New Hire Training at Multi-Specialty Veterinary Clinics




You have more than a dozen doctors and countless technicians seeing all sorts of interesting cases. The equipment in your exam rooms goes way beyond what is found at the majority of small animal practices. Hiring has never been easy because the skills you require are not easily found. What type of practice are you? Multi-specialty, of course. 

We at Pyxis have published a lot on training in the world of veterinary medicine, but do you know why an effective and detailed new hire training program is extra important at multi-specialty practices? Let’s explore! 


Tailored Skill Development

One size does not fit all. Each department has its unique set of skills and procedures. New hires in the oncology department, for example, need to be familiar with specific treatments and care protocols that are quite different from those in the surgery unit. Department-specific training helps new employees quickly get up to speed with the exact skills they need, making them more effective and confident in their roles.


Enhanced Understanding of Departmental Procedures

We all know that smooth operations are key to providing the best care possible. Department-specific training ensures that new hires understand the particular workflows and protocols of their department. Whether it’s the precise steps for patient admission in cardiology or the detailed monitoring required in ICU, this training helps avoid any hiccups and keeps everything running smoothly.


Improved Patient Care and Safety

The heart of your work is, of course, the well-being of your patients. When new hires receive training tailored to their department, they’re better equipped to handle the specific needs and challenges of the animals in their care. This specialized training ensures that they can deliver the highest standard of care, contributing to better patient outcomes and a safer clinic environment.


Facilitates Integration into the Team

We’ve all been there before, being a new hire is not always easy. Department-specific training helps new hires understand their role within their team and the broader clinic. This understanding not only boosts their confidence but also fosters a sense of belonging, making it easier for them to integrate and collaborate effectively with their colleagues.


Increased Efficiency and Productivity

You’ve heard it a thousand times, “time is money.” When it comes to training, time costs money, lots of it. But does it have to? A streamlined training system, such as Pyxis Pro, can speed up training while improving the overall quality of the experience.

The savings don’t stop there. Once a new employee is well-trained they can hit the ground running. They spend less time learning on the job and more time contributing to their department’s productivity. This efficiency benefits everyone, as experienced staff can focus on their tasks without being bogged down by training responsibilities.


Enhanced Client Communication and Satisfaction

Your clients expect you to be knowledgeable and reassuring when it comes to their pets’ care. Department-specific training gives new hires the detailed knowledge they need to confidently communicate with clients, answer their questions, and provide the assurance they’re looking for. This improved communication builds trust and keeps clients coming back!


Adaptation to Specialized Equipment and Technology

Each department has its own set of specialized tools and technologies. From advanced diagnostic machines in imaging to specific surgical instruments, knowing how to use this equipment correctly is vital. Department-specific training ensures new hires are comfortable and competent with the tools they’ll be using daily, enhancing efficiency and patient care.


Compliance with Regulations and Standards

Adhering to regulations and standards is a must for any veterinary clinic. Each department may have specific guidelines to follow, whether it’s handling medications in oncology or maintaining sterile environments in surgery. Department-specific training ensures that new hires understand and comply with these regulations, keeping your clinic in good standing and our operations running smoothly.


Wrapping It All Up

We get it; there are a lot of moving pieces in your practice. So, with that in mind, we cannot stress enough that department-specific new hire training is more than just a good idea—it’s essential. It equips new employees with the skills and knowledge they need, ensures they understand and follow departmental procedures, and helps them provide the best possible care to our patients. By investing in thorough, specialized training, you can maintain the high standards your clients expect and your patients deserve.

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